CUSTOMER SERVICE
SUSTAINABILITY
-
All suppliers respect our ethical, social and environmental principles.
-
We're members of the Sustainable Apparel Coalition.
FAQ
All the answers. All the questions.
Frequently asked questions. Products, orders, shipments, payments. And much more.
What is the T&C for get 10% off on purchase of INR 1,999?
- Buy for 1,999 and get 10% off
- Offer valid on fresh season articles only
- This offer can’t be combined with another offers
WHICH PRODUCTS CAN I FIND AT YOUR ONLINE SHOP?
At benetton.com you can find a wide selection of products from our catalog for women, men and children, as well as special editions and products made exclusively for the online store. We update our catalog regularly, so come back often!
WHERE CAN I FIND INFORMATION ABOUT PRODUCTS AND SIZES?
For each product you will find a detailed description, composition and useful information for washing and care of the garment. To help you choose the right size, we have created aSize Guidewith conversion tables from the Italian size, shown on the tag and on the product sheet, as well as conversions for different countries.
HOW CAN I CHECK THE STATUS OF MY ORDER?
You can check the progress of your order at any time on theOrder Statuspage: just enter the email with which you made the purchase and the order number. If you are a registered customer, you can also check your order from your account: log in and enter the 'Orders' section to find all the information. At the time of shipment we will send you an email with the tracking number and the link to the courier's website, where you can see the delivery information.
CAN I CHANGE OR CANCEL AN ORDER?
It is not possible to modify or cancel orders placed online. After the delivery of the order you can request the return of the products you wish to return and you will receive a full refund of the price of the products. If you find that you have made a mistake in the shipping address please contact ourCustomer Serviceas soon as possible.
